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Privacy policy

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and make purchases. We encourage you to read this document carefully to fully understand our data management practices.

1. Personal Data Collected

We collect various information to provide an optimal customer experience. The types of personal data we may collect include:

  • Identification Information: name, first name, postal address, email address, telephone number, etc.
  • Payment Information: bank card details and information necessary to process your purchases.
  • Log Data: IP address, browser type, browsing history on our site, to allow us to improve your experience.
  • Communication Data: exchanges by email, contact forms, or any other means of communication with our customer service.

2. Use of Your Data

The information collected is used to:

  • Process your orders and deliver your products.
  • Improve your customer experience by personalizing our offer and suggesting products that may interest you.
  • Communicate with you regarding your order, answer your questions, and inform you of promotions, events, or new products.
  • Ensure the security of the site and prevent any fraud or abuse.
  • Comply with our legal, accounting, and tax obligations.

3. Sharing Your Data

Your personal data is strictly confidential. However, it may be shared in the following cases:

  • Service Providers: such as our logistics partners, payment providers, and technical service providers, within the framework of managing your order.
  • Legal Compliance: if required by law or to protect our rights.
  • Fraud Protection: in the event of attempted fraud, we may share your information with competent authorities or fraud prevention providers.

4. Protection of Your Data

We implement appropriate technical and organizational security measures to protect your personal data against any loss, theft, unauthorized access, disclosure, or modification. Our payment providers use encryption technologies to ensure the security of your payment information.

5. Data Retention

We retain your personal data for the period necessary to achieve the purposes defined in this Privacy Policy, unless a longer retention period is required by law. In general:

  • Order Data: kept for the legal period necessary to meet our accounting and tax obligations.
  • Marketing Data: kept until you express the wish to no longer receive our communications.

6. Cookies and Similar Technologies

Our site uses cookies to improve your online experience, to measure audience and to display personalized advertisements. You can configure your cookie preferences in your browser settings.

7. Your Rights

In accordance with applicable legislation, you have the following rights regarding your personal data:

  • Right of Access: you can request a copy of the personal data we hold about you.
  • Right to Correction: if your data is inaccurate or incomplete, you can request its correction.

  • Right to be Forgotten: you can request the deletion of your personal data, subject to our legal obligations.
  • Right to Object: you can object to the use of your data for marketing purposes.
  • Right to Data Portability: you have the right to receive the data you have provided to us in a structured and commonly used format.

To exercise these rights, contact us at contact@norabordjah.com. We will endeavor to respond to your request as soon as possible.

8. Changes to the Privacy Policy

We may update this Privacy Policy to reflect legal, technical, or commercial developments. The date of the last update is indicated at the top of this page. We encourage you to regularly consult our Privacy Policy to stay informed of the data management practices of Nora Bordjah Collection Privée.

9. Contact Us

If you have any questions regarding our Privacy Policy or our data management practices, please do not hesitate to contact us by email at contact@norabordjah.com.

Thank you for your trust in Nora Bordjah Collection Privée. We are committed to protecting your data and providing you with a secure and enriching experience.